Operations and Administration Manager - REMOTE (DC OR NYC PREFERRED)

ABOUT THE ORG

Open Shadows is a center for research, intelligence, and organizing against extremism, targeted violence, and authoritarian rule. We unapologetically center the leadership, experiences, and expertise of targeted communities.

ROLE DESCRIPTION

Open Shadows is seeking an organized and self-directed ops and admin professional to serve as Operations & Administration Manager. This role will be responsible for managing and strengthening the organization's administrative systems, including finances, correspondence, scheduling, and records.

The ideal candidate will bring a deep commitment to democratic values, a strong understanding of authoritarian threats in the U.S., and experience in at least one of the following areas:

• Nonprofit operations or administration
• Bookkeeping or finance
• Executive support or office management
• Systems or process design for small organizations

KEY RESPONSIBILITIES

In close partnership with the executive team, the Operations & Administration Manager may:

• Manage day-to-day finances, including invoices, payments, reimbursements, and budget tracking
• Administer paperwork, including onboarding, offboarding, and records
• Manage organizational inboxes and correspondence, and support calendars, scheduling, and travel
• Formalize and manage the organization's project-management system
• Build and maintain internal systems, including records and filing, partner tracking, and standard operating procedures
• Communicate with vendors and partners
• Support other administrative tasks as needed

QUALIFICATIONS

• 2+ years of relevant experience in operations, administration, or equivalent roles, ideally within a nonprofit or small organization
• Strong organizational skills and the ability to manage many priorities largely independently
• Experience choosing tools and establishing systems or processes from scratch
• Comfort with basic bookkeeping, spreadsheets, and everyday digital tools
• Strong written communication skills
• Discretion and sound judgment in handling sensitive information
• Lived experience or a connection to the communities we serve is strongly valued

No one has the whole package. If you have some but not all of these characteristics/qualifications, apply anyway. We are more interested in skill than credential.

STRUCTURE

This is a part-time position structured as an independent contractor role, at approximately 20 hours per week and $26-28 per hour, depending on experience. The role is primarily remote, with one flex day per week in person at the organization's Washington, DC office.

HOW TO APPLY

Please submit your resume and a cover letter of no more than one page explaining your interest in the role to careers@openshadows.org. Applications will be reviewed on a rolling basis until the position is filled. We are extremely interested in candidates who understand and align with Open Shadows' mission and ethos. We encourage all applicants to visitwww.openshadows.org to learn more about our organization and our projects.