Federal Work Study, Outreach and Operations Assistant

Description

Position Title: Outreach and Operations Assistant (Federal Work-Study)
Employment Type: Federal Work-Study (Fixed Term, Part-Time)

• Start Date: No earlier than August 31, 2026
• End Date: June 30, 2027

Reports To: Director of Candidate Recruitment, Director of Admissions and Enrollment
Pay Rate: $25 per hour, up to 10 hours/week 

*** Please note this is only available for currently enrolled Reach University candidates in good standing. ***

Position Summary
The Federal Work-Study Assistant plays a key role in supporting Reach University’s enrollment, outreach, and partnership-development efforts. This student-facing and externally facing role supports prospective candidates and employer partners through outreach events, information sessions, application support, data tracking, and market research.

The position is ideal for a student who is organized, personable, and interested in education, marketing, outreach, data analysis, or nonprofit growth strategy.

Requirements

Admissions & Application Review

• Application Processing & Review: Perform initial reviews of submitted candidate applications for completeness and accuracy, verifying required materials and documentation;
• Applicant Engagement & Follow-Up: Conduct regular, proactive follow-up with prospective candidates via email, phone, or text to guide them through missing application items, answer questions, and assist them through the enrollment funnel;
• Pipeline Support: Help monitor application progression to ensure applicants meet key deadlines for registration and enrollment.

Candidate Outreach & Representation

• Attend prospective candidate information sessions (virtual and in-person) to share personal experience with Reach programs and answer participant questions;
• Represent Reach University at job fairs, community events, and partner-hosted events;
• Serve as a welcoming, knowledgeable point of contact for prospective students and community members.

Event & Outreach Support

• Support event logistics, including registration tracking, materials preparation, set-up and breakdown, and follow-up communications;
• Assist Growth team staff with scheduling, coordination, and documentation related to outreach activities.

Data Entry & Record Keeping

• Enter and maintain accurate records related to event attendance, prospective candidates in, and employer outreach in internal systems (e.g., CRM, spreadsheets);
• Support data hygiene efforts, including reviewing records for completeness and accuracy.

Marketing & Research Support

• Assist with developing and updating marketing materials, including slide decks, one-pagers, email drafts, and social media content;
• Conduct market research related to prospective employer partners (e.g., school districts, charter networks, county offices of education);
• Support basic data analysis projects related to enrollment trends, geographic reach, or partner engagement, as appropriate to skill level.

Additional Growth Team Support

• Provide general administrative and project support to the Growth team as needed;
• Participate in team meetings, trainings, and feedback sessions to build professional skills and institutional knowledge.